Information used when you shop
When you place an order, we use the contact details, delivery address, items, and payment method you provide to process and deliver that order and assist with customer support. Creating an account is optional. If you create one, we also use the account details and saved addresses you choose to provide.
Service providers
We use service providers to operate the store and complete requested services. Supabase supports our store database and account services. Online payments are processed through Paystack. If you use address autocomplete, Google Places receives requests needed to suggest address details. Google reCAPTCHA also processes request and browser signals when you submit the contact form to help prevent abuse. Contact form details and messages are stored so our team can manage your enquiry and respond to you. These providers handle information under their own privacy terms.
Optional advertising measurement
Meta Pixel and Google advertising measurement tags are not loaded until you choose “Allow measurement.” If you allow it, campaign parameters may be stored in your browser for up to 30 days before an order and, when included, saved with that order for attribution. Ad events describe product and order activity; we do not include your contact details in those event payloads. You can reject measurement or change your choice at any time using the control below.
How we use and protect information
We use order and account information to provide the services you request, manage your account where applicable, and respond to support requests. We limit access to the systems and providers needed to operate those services. We retain records as needed for these purposes and applicable obligations.
Your requests and contact
For questions or requests about your personal information, contact KassyMall at sales@kassymall.com.ng or +254 769 173564 (calls and WhatsApp).